> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fanfare.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Experience Schedule

> Understand how experience timing and distribution status work

An experience is a container for one or more access paths and distributions. Its visible timing is derived from those distributions rather than managed as a separate top-level status state machine.

Use this page to understand what operators and consumers should expect as an experience moves from setup to active participation to completion.

## Schedule Model

<img src="https://mintcdn.com/fanfare/9lBxxAA0GJkGRgw-/images/dashboard/experience-lifecycle.webp?fit=max&auto=format&n=9lBxxAA0GJkGRgw-&q=85&s=9a0d6a368778758c5a87facfdaeee5c9" alt="Experience lifecycle diagram showing configure, scheduled, upcoming, active, ended, and killed states." width="1774" height="887" data-path="images/dashboard/experience-lifecycle.webp" />

## During Setup

Before consumers can participate, confirm:

* Products and variants are attached
* Access paths and audience eligibility are configured
* Distribution timing is set
* Checkout or completion handling is ready if the experience sells products
* Preview and test flows work with the intended consumer states

Experience-level open and close times are calculated from the distributions attached to the experience. If the schedule looks wrong, inspect the distribution timing first.

## Distribution Timing States

| State        | Meaning                                    | Consumer experience                                        |
| ------------ | ------------------------------------------ | ---------------------------------------------------------- |
| **upcoming** | The distribution has not opened yet        | Consumers may see launch timing or waiting UI              |
| **active**   | Consumers can take the supported action    | Consumers can enter, bid, book, or claim depending on type |
| **ended**    | The distribution window has closed         | Consumers see outcome or closed-state messaging            |
| **killed**   | The distribution has been manually stopped | Consumers should see that participation is unavailable     |

Different distribution types may add type-specific details, such as queue admission, draw selection, auction settlement, appointment availability, timed-release claiming, or waitlist interest capture.

## Access Paths

Sequences define ordered access paths inside an experience. Higher numeric priority is evaluated first. Audiences and access codes decide whether a consumer is eligible for a path; they do not define ordering by themselves.

Common patterns:

* VIP early access with a high-priority sequence
* Access-code presale followed by general access
* Main access path followed by a lower-priority fallback

## Monitoring

During an active experience, watch:

* Entrants, admits, winners, bookings, or bids for the active distribution type
* Inventory and variant availability when products are involved
* Checkout completion and order sync if consumers purchase after admission
* Consumer support signals such as expired access, unavailable products, or failed payment attempts

## Troubleshooting

### Experience Opens At The Wrong Time

Check the distribution schedule and timezone. Experience timing is derived from child distributions.

### Consumers Do Not Reach The Expected Path

Check sequence priority, audience membership, and access-code requirements. If multiple paths can match, the higher-priority eligible sequence is used first.

### Product Availability Looks Wrong

Check variant inventory policy, variant quantity, and product allocation settings. Experience capacity and product inventory are related but separate concepts.

### Consumers Cannot Complete Checkout

Check admission validity, product/variant availability, payment provider state, and order completion sync.

## Related Guides

* [Experiences Overview](/dashboard/experiences/overview) - Manage experiences
* [Create Experience](/dashboard/experiences/create-experience) - Build a new experience
* [Audiences](/dashboard/audiences/overview) - Configure eligibility
* [Products](/concepts/products) - Understand products and variants
