> ## Documentation Index
> Fetch the complete documentation index at: https://docs.fanfare.io/llms.txt
> Use this file to discover all available pages before exploring further.

# Team Members

> Manage team members and their access to your organization

Team management allows you to invite colleagues, assign roles, and control access to your organization's Fanfare dashboard.

## Accessing Team Management

Team management is handled through your authentication provider. Access team settings from the organization menu or user settings.

*Caption: Access team management from organization settings*

## Team Roles

Fanfare uses role-based access control with the following roles:

| Role       | Description                             |
| ---------- | --------------------------------------- |
| **Owner**  | Full access, can delete organization    |
| **Admin**  | Full access, cannot delete organization |
| **Editor** | Can create and edit experiences         |
| **Viewer** | Read-only access                        |

### Role Permissions

| Permission          | Owner | Admin | Editor | Viewer |
| ------------------- | ----- | ----- | ------ | ------ |
| View dashboard      | Yes   | Yes   | Yes    | Yes    |
| View experiences    | Yes   | Yes   | Yes    | Yes    |
| Create experiences  | Yes   | Yes   | Yes    | No     |
| Edit experiences    | Yes   | Yes   | Yes    | No     |
| Delete experiences  | Yes   | Yes   | No     | No     |
| View consumers      | Yes   | Yes   | Yes    | Yes    |
| Edit consumers      | Yes   | Yes   | Yes    | No     |
| View settings       | Yes   | Yes   | Yes    | No     |
| Edit settings       | Yes   | Yes   | No     | No     |
| Manage team         | Yes   | Yes   | No     | No     |
| Manage billing      | Yes   | Yes   | No     | No     |
| Delete organization | Yes   | No    | No     | No     |

## Inviting Team Members

### Sending Invitations

1. Navigate to team settings
2. Click **Invite Member**
3. Enter the email address
4. Select a role
5. Click **Send Invitation**

*Caption: Invite new team members by email*

### Invitation Fields

| Field       | Required | Description               |
| ----------- | -------- | ------------------------- |
| **Email**   | Yes      | Invitee's email address   |
| **Role**    | Yes      | Role to assign            |
| **Message** | No       | Optional personal message |

### Invitation Process

1. Invitation email sent to recipient
2. Recipient clicks the invite link
3. Creates account or signs in
4. Joins the organization
5. Appears in team list

## Managing Existing Members

### Viewing Team Members

The team list shows all current members:

| Column          | Description                   |
| --------------- | ----------------------------- |
| **Name**        | Member's display name         |
| **Email**       | Member's email address        |
| **Role**        | Assigned role                 |
| **Status**      | Active, Pending, or Suspended |
| **Joined**      | When they joined              |
| **Last Active** | Most recent activity          |

*Caption: View and manage all team members*

### Changing Roles

To change a member's role:

1. Find the member in the list
2. Click the actions menu
3. Select **Change Role**
4. Choose the new role
5. Confirm the change

<Warning>
  Demoting an Admin to a lower role removes their access to settings and team management. Ensure this is intentional.
</Warning>

### Removing Members

To remove a team member:

1. Find the member in the list
2. Click the actions menu
3. Select **Remove**
4. Confirm the removal

### Member Status

| Status        | Description                          |
| ------------- | ------------------------------------ |
| **Active**    | Member has full access               |
| **Pending**   | Invitation sent, awaiting acceptance |
| **Suspended** | Access temporarily disabled          |

## Pending Invitations

### Managing Invitations

View pending invitations that haven't been accepted:

| Action     | Description                   |
| ---------- | ----------------------------- |
| **Resend** | Send another invitation email |
| **Cancel** | Revoke the pending invitation |

### Invitation Expiration

* Invitations expire after 7 days
* Expired invitations must be resent
* Members can request a new invitation

## Access Restrictions

### Subscription-Based Limits

| Plan           | Team Members          |
| -------------- | --------------------- |
| **Free**       | 1 member (owner only) |
| **Basic**      | Up to 3 members       |
| **Pro**        | Up to 10 members      |
| **Enterprise** | Unlimited members     |

### Upgrading for More Members

If you've reached your member limit:

1. Go to Billing
2. Upgrade your plan
3. Additional member slots become available
4. Invite new members

## Security Considerations

### Password Requirements

All team members must use passwords that meet:

* Minimum 8 characters
* Mix of letters and numbers
* Recommendation: Use a password manager

### Two-Factor Authentication

Encourage team members to enable 2FA:

* Provides additional security
* Required for admin roles (recommended)
* Supported via authenticator apps

### Session Management

| Feature             | Description                   |
| ------------------- | ----------------------------- |
| **Session Timeout** | Auto-logout after inactivity  |
| **Active Sessions** | View logged-in devices        |
| **Revoke Sessions** | Force logout from all devices |

## Audit Trail

Track team member activities:

| Event               | Logged Information           |
| ------------------- | ---------------------------- |
| **Login**           | Time, IP address, device     |
| **Settings Change** | What changed, who changed it |
| **Member Added**    | Who was added, by whom       |
| **Member Removed**  | Who was removed, by whom     |

## Best Practices

### Role Assignment

1. **Principle of least privilege** - Assign minimum required access
2. **Multiple admins** - Have at least 2 admins for redundancy
3. **Review regularly** - Audit roles quarterly
4. **Remove promptly** - Remove access when no longer needed

### Team Organization

1. **Clear ownership** - Define who owns what
2. **Document access** - Track who has access to what
3. **Onboarding process** - Standard process for new members
4. **Offboarding checklist** - Remove access when leaving

## Troubleshooting

### Invitation Not Received

1. Check spam/junk folder
2. Verify email address is correct
3. Resend the invitation
4. Check organization email settings

### Cannot Change Role

1. Verify you have admin/owner permissions
2. Cannot change your own role
3. Cannot demote the only owner
4. Check organization status

### Access Denied

1. Verify role has required permissions
2. Check if subscription is active
3. Ensure account is not suspended
4. Contact organization admin

## Related Guides

* [Settings Overview](/dashboard/settings/overview) - All settings
* [Organization Settings](/dashboard/settings/organization) - Company info
* [Billing](/dashboard/billing/overview) - Plan and limits