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A Distribution is the method that controls how consumers gain access to purchase your products. Different distribution types suit different business scenarios — from high-demand product launches to exclusive VIP events.

Available Distribution Types

Fanfare supports six distribution types:

How Distributions Work

Every distribution follows a similar pattern: Distribution consumer journey showing join, participate, get access, and purchase.

1. Join

Consumers enter the distribution. Depending on the type, this might mean:
  • Joining a queue
  • Entering a draw
  • Placing a bid
  • Selecting a time slot

2. Participate

Consumers actively participate according to the distribution method:
  • Queue: Watch their position move forward
  • Draw: Wait for the selection
  • Auction: Monitor bids and place new ones
  • Appointment: Confirm their booking

3. Get Access

When it’s their turn, consumers receive access to checkout. This includes:
  • A limited time window to complete their purchase
  • Clear instructions on next steps
  • Real-time countdown

4. Complete Purchase

Consumers complete their purchase within the access window. If they don’t complete in time, their access expires.

Distribution Timing

Each distribution has customer-facing timing derived from its configured window:
Some distributions add outcome timing. Draws use drawAt for winner selection, and auctions use settleAt for settlement timing.

Access Windows

When consumers receive access, they get a time-limited window to complete checkout: Best practices for access windows:
  • 5-10 minutes for simple checkouts (one item, saved payment)
  • 15-30 minutes for complex purchases (multiple items, new payment info)
  • Always set an expiration to ensure fair access for waiting consumers

Guest vs. Verified Access

You can control whether consumers need to verify their identity: Guest support depends on the distribution type and launch configuration:

Capacity Controls

Different distributions have different capacity options:

Queue

  • Queue capacity — Maximum people waiting at once
  • Admission rate — How many people access checkout per minute
  • Total admissions — Maximum total people who can purchase

Draw

  • Entry capacity — Maximum entries accepted
  • Winner count — How many winners to select

Auction

  • Typically single-item (winner is highest bidder)

Appointment

  • Slot capacity — How many bookings per time slot
  • Time slots — Available booking times

Choosing the Right Distribution

Here’s a decision guide: Distribution choice tree showing queue, draw, appointment, and timed release options.

Queue

Best for: High-demand product launches where first-come-first-served feels fair Consumer experience: Join the line, watch position update, get access when it’s their turn Example: Sneaker drops, concert tickets, limited edition products

Draw (Lottery)

Best for: Situations where demand far exceeds supply and random selection feels most fair Consumer experience: Enter the draw, wait for selection, winners notified Example: Exclusive collaborations, oversubscribed events, fairness-focused brands

Auction

Best for: Unique items where price discovery is important Consumer experience: Place bids, monitor competition, highest bid wins Example: Art, collectibles, one-of-a-kind items

Appointment

Best for: Services or pickups that need scheduling Consumer experience: Browse available times, book a slot, receive confirmation Example: Store appointments, consultations, pickup scheduling

Timed Release

Best for: Simple access at a specific time without queuing Consumer experience: Countdown to release, instant access when it opens Example: Flash sales, member-exclusive access, promotional windows

Waitlist

Best for: Capturing interest before launch or handling overflow Consumer experience: Sign up, receive notification when available Example: Pre-launch interest, sold-out items that may return, overflow from other distributions

Next Steps

Learn more about each distribution type: