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A Distribution is the method that controls how consumers gain access to purchase your products. Different distribution types suit different business scenarios — from high-demand product launches to exclusive VIP events.

Available Distribution Types

Fanfare supports six distribution types:
TypeHow It WorksBest For
QueueConsumers wait in a virtual line, served first-come-first-servedHigh-demand launches where order matters
DrawConsumers enter a lottery and winners are randomly selectedFair allocation when demand exceeds supply
AuctionConsumers place competitive bidsUnique items, collectibles, price discovery
AppointmentConsumers book specific time slotsIn-store pickups, consultations, services
Timed ReleaseInstant access at a scheduled timeFlash sales, member perks
WaitlistCaptures interest, notifies when availablePre-launch signup, overflow handling

How Distributions Work

Every distribution follows a similar pattern: Distribution consumer journey showing join, participate, get access, and purchase.

1. Join

Consumers enter the distribution. Depending on the type, this might mean:
  • Joining a queue
  • Entering a draw
  • Placing a bid
  • Selecting a time slot

2. Participate

Consumers actively participate according to the distribution method:
  • Queue: Watch their position move forward
  • Draw: Wait for the selection
  • Auction: Monitor bids and place new ones
  • Appointment: Confirm their booking

3. Get Access

When it’s their turn, consumers receive access to checkout. This includes:
  • A limited time window to complete their purchase
  • Clear instructions on next steps
  • Real-time countdown

4. Complete Purchase

Consumers complete their purchase within the access window. If they don’t complete in time, their access expires.

Distribution Timing

Each distribution has customer-facing timing derived from its configured window:
upcoming -> active -> ended
StateMeaning
upcomingThe distribution is scheduled but not active yet.
activeConsumers can take the supported action for that distribution.
endedThe distribution window or outcome timing has ended.
Some distributions add outcome timing. Draws use drawAt for winner selection, and auctions use settleAt for settlement timing.

Access Windows

When consumers receive access, they get a time-limited window to complete checkout:
SettingWhat It Controls
Access durationHow long consumers have to complete checkout
Expiration behaviorWhat happens if they don’t complete in time
Best practices for access windows:
  • 5-10 minutes for simple checkouts (one item, saved payment)
  • 15-30 minutes for complex purchases (multiple items, new payment info)
  • Always set an expiration to ensure fair access for waiting consumers

Guest vs. Verified Access

You can control whether consumers need to verify their identity:
SettingWhen to Use
Allow guestsLow-friction entry, maximize participation
Require verificationHigher-value items, prevent abuse, enable notifications
Guest support depends on the distribution type and launch configuration:
DistributionGuests Usually Allowed?Why
QueueYesLow friction for high-volume
DrawYesMaximize entries
AuctionNoNeed payment capability
AppointmentNoBooking accountability
Timed ReleaseConfigurableControlled by supportsGuest
WaitlistYesLead capture

Capacity Controls

Different distributions have different capacity options:

Queue

  • Queue capacity — Maximum people waiting at once
  • Admission rate — How many people access checkout per minute
  • Total admissions — Maximum total people who can purchase

Draw

  • Entry capacity — Maximum entries accepted
  • Winner count — How many winners to select

Auction

  • Typically single-item (winner is highest bidder)

Appointment

  • Slot capacity — How many bookings per time slot
  • Time slots — Available booking times

Choosing the Right Distribution

Here’s a decision guide: Distribution choice tree showing queue, draw, appointment, and timed release options.

Queue

Best for: High-demand product launches where first-come-first-served feels fair Consumer experience: Join the line, watch position update, get access when it’s their turn Example: Sneaker drops, concert tickets, limited edition products

Draw (Lottery)

Best for: Situations where demand far exceeds supply and random selection feels most fair Consumer experience: Enter the draw, wait for selection, winners notified Example: Exclusive collaborations, oversubscribed events, fairness-focused brands

Auction

Best for: Unique items where price discovery is important Consumer experience: Place bids, monitor competition, highest bid wins Example: Art, collectibles, one-of-a-kind items

Appointment

Best for: Services or pickups that need scheduling Consumer experience: Browse available times, book a slot, receive confirmation Example: Store appointments, consultations, pickup scheduling

Timed Release

Best for: Simple access at a specific time without queuing Consumer experience: Countdown to release, instant access when it opens Example: Flash sales, member-exclusive access, promotional windows

Waitlist

Best for: Capturing interest before launch or handling overflow Consumer experience: Sign up, receive notification when available Example: Pre-launch interest, sold-out items that may return, overflow from other distributions

Next Steps

Learn more about each distribution type: