Experiences Overview
Experiences are the core feature of Fanfare, allowing you to manage controlled access to products and events. This guide covers the experiences list view and common management tasks.
Accessing Experiences
Navigate to Experiences in the sidebar to view all your experiences. The route is /app/experiences.
Caption: The experiences list shows all your queues, auctions, draws, and appointments
Experience Types
Fanfare supports four types of experiences:
| Type | Icon | Description | Best For |
|---|
| Queue | Users | First-come, first-served access | Product launches, limited inventory |
| Draw | Sparkles | Random selection from entries | Fair allocation, giveaways |
| Auction | Trophy | Competitive bidding | High-value items, price discovery |
| Appointment | Calendar | Scheduled time slots | Services, events, reservations |
Experiences Table
When you have experiences, they’re displayed in a sortable, searchable table.
Table Columns
| Column | Description |
|---|
| Name | Experience name (click to view details) |
| Type | Queue, Draw, Auction, or Appointment |
| Product | Associated product |
| Status | Current state (Draft, Active, Paused, Completed) |
| Entries | Number of consumer entries |
| Start Date | When the experience begins |
| End Date | When the experience ends |
Filtering and Sorting
- Search - Filter by experience name
- Sort - Click column headers to sort ascending/descending
- Pagination - Navigate through large lists
Caption: Search and sort experiences to find what you need
Experience Statuses
Experiences progress through several statuses:
| Status | Description | Actions Available |
|---|
| Draft | Not yet published | Edit, Publish, Delete |
| Scheduled | Published, waiting for start date | Edit, Pause, Delete |
| Active | Currently accepting entries | Pause, End Early |
| Paused | Temporarily stopped | Resume, End |
| Processing | Draw/auction in progress | View Progress |
| Completed | Finished, no more entries | View Results, Delete |
| Cancelled | Manually cancelled | Delete |
Creating Experiences
Click the Create Experience button to launch the creation wizard.
- Select an experience type (Queue, Draw, Auction, or Appointment)
- Complete the configuration form
- Review and create
See the dedicated guides for each experience type:
Quick Actions
From the List
Right-click or use the actions menu on any experience row to:
- View - Open experience details
- Edit - Modify experience settings
- Duplicate - Create a copy
- Delete - Remove the experience
Bulk Actions
Select multiple experiences using the checkboxes to perform bulk operations:
- Delete selected
- Export selected
Experience Details
Click on any experience name to view its detail page. The detail page includes:
- Header - Product info, upcoming events, variant sales
- Timeline - Visual schedule of distributions
- Section Cards - Quick links to Design, Marketing, and Settings
- Sequences Table - Manage distribution sequences
Caption: The experience detail page provides comprehensive management options
Experience Sections
Each experience has three main configuration sections accessible from the detail page:
Design Studio
Customize the visual appearance of your experience:
- Theme colors
- Custom text and messaging
- Localization settings
Caption: Customize how your experience looks to consumers
Marketing
Configure promotional settings:
- UTM parameters
- Sharing options
- Marketing integrations
Settings
Technical configuration:
- SDK integration code
- API access
- Webhook configuration
Caption: Access SDK integration code and technical settings
Sequences
Sequences allow you to create multiple distribution phases within a single experience. For example:
- VIP Access (Priority 1) - Early access for VIP customers
- General Access (Priority 2) - Open to all audiences
Caption: Create multiple distribution sequences for phased access
Adding a Sequence
- Click Add Sequence below the sequences table
- Set the priority (lower numbers run first)
- Choose a color for visual identification
- Configure the sequence’s distributions
Deleting Experiences
To delete an experience:
- Navigate to the experience detail page
- Click the Delete button in the page actions
- Confirm the deletion in the dialog
Caption: Confirm before permanently deleting an experience
Deleting an experience is permanent and cannot be undone. All associated entries, sequences, and distributions will be removed.
Best Practices
Naming Conventions
Use descriptive names that include:
- Product name
- Date or season
- Type indicator
Example: “Nike Air Max Launch - Spring 2024 Queue”
Planning Sequences
For multi-phase launches:
- Create VIP/early access sequence first
- Add general access sequence with later start time
- Ensure no overlap between phases if using limited inventory
Monitoring Active Experiences
During active experiences:
- Check the dashboard for real-time analytics
- Monitor entry counts on the experience detail page
- Watch for any error alerts
