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Integrations allow you to connect Fanfare with external services like marketing platforms, analytics tools, and e-commerce systems to enhance functionality and streamline workflows.

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Accessing Integrations

Navigate to Settings > Integrations to view and manage your connected services. Caption: View and manage all available integrations

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Available Integrations

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Active Integrations

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Integration Status

Each integration shows its current status: Caption: Status indicators show connection health

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Klaviyo Integration

Klaviyo integration enables marketing automation and audience synchronization.

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Features

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Setting Up Klaviyo

  1. Click on the Klaviyo integration card
  2. Enter your Klaviyo API key
  3. Click Save to connect
  4. Verify the connection status
Caption: Enter your Klaviyo API key to connect

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Klaviyo API Key

To get your Klaviyo API key:
  1. Log in to Klaviyo
  2. Go to Settings > API Keys
  3. Create a new Private API key
  4. Copy the key

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Required Permissions

Your Klaviyo API key needs these permissions:

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Synced Data

When Klaviyo is connected, the following data syncs:

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Managing Klaviyo Connection

After connecting:

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Integration Configuration

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Connection Process

  1. Click on an integration card
  2. Configuration sheet opens
  3. Enter required credentials
  4. Save the configuration
  5. Integration activates

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Credential Security

Integration credentials are:
  • Encrypted at rest
  • Never displayed after saving
  • Stored securely
  • Accessible only to admins

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Synced Audiences

When audiences are imported from integrations: Caption: Synced audiences show their integration source

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Event Forwarding

Forward Fanfare events to integrated services:

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Supported Events

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Event Mapping

Configure how Fanfare events map to integration events:

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Troubleshooting Integrations

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Connection Failed

  1. Verify API credentials are correct
  2. Check the service status
  3. Ensure required permissions are granted
  4. Try reconnecting

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Sync Not Working

  1. Check the connection status
  2. Verify data exists in the source
  3. Force a manual sync
  4. Review error logs

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Data Mismatch

  1. Check field mapping configuration
  2. Verify data formats match
  3. Review conflict resolution settings
  4. Contact support if issues persist

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Integration Best Practices

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Before Connecting

  1. Verify permissions - Ensure API key has required access
  2. Document the setup - Record configuration details
  3. Test in staging - If available, test first
  4. Notify team - Inform relevant team members

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After Connecting

  1. Monitor sync status - Check regularly for errors
  2. Review synced data - Verify data accuracy
  3. Set up alerts - Configure error notifications
  4. Regular audits - Periodically review connections

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Security Considerations

  1. Rotate credentials - Update API keys periodically
  2. Limit permissions - Grant only necessary access
  3. Audit access - Review who can manage integrations
  4. Remove unused - Disconnect unused integrations

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Webhook Configuration

Some integrations support webhooks for real-time updates: