Accessing Analytics
Analytics are accessible from multiple locations:
Caption: The main dashboard provides an overview of key metrics
Dashboard Metrics
Key Performance Indicators
Caption: Key metrics provide at-a-glance performance insights
Entry Metrics
Track consumer engagement across experiences:Revenue Metrics
Track financial performance:Time Period Selection
Select different time periods to analyze trends:
Caption: Select different time periods to analyze trends
Analytics Views
Channel Attribution
Understand where your traffic originates:Audience Segmentation
Break down metrics by audience:Charts and Visualizations
Entry Timeline
View entry volume over time:- Hourly breakdown for recent periods
- Daily view for weekly/monthly periods
- Trend lines show direction
Conversion Funnel
Visualize the conversion process:Experience Breakdown
Compare performance across experiences:- Bar chart showing entries per experience
- Completion rates by experience
- Revenue by experience
Experience Calendar
The calendar view shows scheduled experiences:
Caption: The calendar shows all scheduled experiences
Real-Time Monitoring
For active experiences, view real-time metrics:Auto-Refresh
Enable auto-refresh for live updates:- Toggle auto-refresh on
- Dashboard updates every 30 seconds
- Manual refresh always available
Exporting Analytics Data
Export data for external analysis:- Navigate to the analytics view
- Click Export
- Select date range
- Choose format (CSV, Excel)
- Download the file
Export Options
Dashboard Customization
Widget Arrangement
Customize your dashboard layout:- Drag widgets to reorder
- Resize widget panels
- Hide/show specific metrics
Saved Views
Save custom dashboard configurations:- Arrange widgets as desired
- Click Save View
- Name the view
- Access saved views from dropdown
Best Practices
Regular Review
- Daily check - Monitor active experiences
- Weekly review - Analyze trends
- Monthly analysis - Comprehensive review
- Quarterly planning - Strategic insights
Key Questions to Answer
- Which experiences perform best?
- Where do consumers drop off?
- What drives highest conversion?
- How do audiences compare?
Acting on Insights
- Identify underperforming experiences
- Optimize high-traffic experiences
- Adjust timing based on patterns
- Target high-value audiences
Troubleshooting
Data Not Showing
- Verify experiences have activity
- Check selected time period
- Refresh the dashboard
- Clear browser cache
Metrics Seem Incorrect
- Verify time zone settings
- Check date range selection
- Confirm metric definitions
- Contact support if issues persist
Related Guides
- Experience Analytics - Per-experience metrics
- Reports - Custom reporting
- Billing Usage - Usage metrics