Documentation Index
Fetch the complete documentation index at: https://docs.fanfare.io/llms.txt
Use this file to discover all available pages before exploring further.
Organization Settings
Organization settings control your company’s basic information that appears throughout the platform and in communications with consumers.
Accessing Organization Settings
Navigate to Settings > Organization to manage your organization details.
Caption: Configure your organization’s basic information
Company Details
| Field | Required | Description |
|---|
| Company Name | Yes | Legal or display name of your company |
| Display Name | No | Short name for UI display |
| Website | No | Company website URL |
| Industry | No | Business category |
| Field | Required | Description |
|---|
| Contact Email | Yes | Primary contact email |
| Support Email | No | Customer support email |
| Phone Number | No | Business phone number |
Business Address
| Field | Description |
|---|
| Street Address | Physical address line 1 |
| Address Line 2 | Suite, unit, etc. |
| City | City name |
| State/Province | State or province |
| Postal Code | ZIP or postal code |
| Country | Country |
Organization Preferences
Default Settings
| Setting | Description |
|---|
| Timezone | Default timezone for scheduling |
| Date Format | How dates are displayed |
| Currency | Default currency for pricing |
| Language | Primary language |
Timezone Configuration
Select the timezone used for:
- Experience scheduling
- Analytics reporting
- Email scheduling
- Dashboard displays
Caption: Select your organization’s default timezone
Organization ID
Your organization has a unique identifier used for:
- API integrations
- Support requests
- Technical configurations
| Field | Description |
|---|
| Organization ID | Unique identifier (read-only) |
| Created At | When the organization was created |
The Organization ID is automatically generated and cannot be changed. You may need this ID when contacting support or configuring integrations.
Saving Changes
- Make your changes in the form
- Click Save to apply
- Wait for confirmation
- Changes take effect immediately
Caption: Click Save to apply your changes
Validation Rules
| Field | Validation |
|---|
| Company Name | Required, 2-100 characters |
| Email | Valid email format |
| Website | Valid URL format |
| Phone | Valid phone format |
Where Organization Info Appears
Your organization information is used in:
| Location | Usage |
|---|
| Email headers | Sender name and reply-to |
| Receipts | Company information on receipts |
| Consumer pages | Brand display |
| Legal notices | Contact information |
| Support requests | Organization context |
Multi-Organization Support
If you manage multiple organizations:
- Switch organizations from the organization selector
- Each organization has separate settings
- Settings don’t carry over between organizations
Data Retention
Organization data is retained according to your plan:
| Plan | Data Retention |
|---|
| Free | 30 days after inactivity |
| Basic | 1 year |
| Pro | 3 years |
| Enterprise | Custom retention |
Best Practices
- Use official names - Match legal business name
- Keep contact current - Update when emails change
- Add support email - Separate from primary contact
- Include timezone - Helps with scheduling
Organization Setup
- Complete all fields - Full information helps support
- Review periodically - Update as business changes
- Check timezone - Affects all time-based features
Troubleshooting
Changes Not Saving
- Check all required fields are filled
- Verify field validation passes
- Check network connection
- Try refreshing the page
Timezone Issues
- Verify correct timezone is selected
- Check for daylight saving time
- Refresh after changing timezone
- Clear browser cache if issues persist
