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Organization settings control your company’s basic information that appears throughout the platform and in communications with consumers.

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Accessing Organization Settings

Navigate to Settings > Organization to manage your organization details. Caption: Configure your organization’s basic information

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Organization Information

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Company Details

Caption: Enter your company information

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Contact Information

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Business Address

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Organization Preferences

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Default Settings

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Timezone Configuration

Select the timezone used for:
  • Experience scheduling
  • Analytics reporting
  • Email scheduling
  • Dashboard displays
Caption: Select your organization’s default timezone

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Organization ID

Your organization has a unique identifier used for:
  • API integrations
  • Support requests
  • Technical configurations
The Organization ID is automatically generated and cannot be changed. You may need this ID when contacting support or configuring integrations.

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Saving Changes

  1. Make your changes in the form
  2. Click Save to apply
  3. Wait for confirmation
  4. Changes take effect immediately
Caption: Click Save to apply your changes

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Validation Rules

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Where Organization Info Appears

Your organization information is used in:

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Multi-Organization Support

If you manage multiple organizations:
  1. Switch organizations from the organization selector
  2. Each organization has separate settings
  3. Settings don’t carry over between organizations

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Data Retention

Organization data is retained according to your plan:

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Best Practices

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Company Information

  1. Use official names - Match legal business name
  2. Keep contact current - Update when emails change
  3. Add support email - Separate from primary contact
  4. Include timezone - Helps with scheduling

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Organization Setup

  1. Complete all fields - Full information helps support
  2. Review periodically - Update as business changes
  3. Check timezone - Affects all time-based features

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Troubleshooting

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Changes Not Saving

  1. Check all required fields are filled
  2. Verify field validation passes
  3. Check network connection
  4. Try refreshing the page

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Timezone Issues

  1. Verify correct timezone is selected
  2. Check for daylight saving time
  3. Refresh after changing timezone
  4. Clear browser cache if issues persist